Returns & Exchanges
At Brother & Sisters, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your fit isn't quite right, we are here to help you find the perfect replacement or issue a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Place the original items with all tags attached into the shipping mailer and include the printed packing slip provided in your confirmation email.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of starting your request.
- 4.Receive Your Refund
Once our warehouse team inspects the returned garments, your refund or exchange will be processed within 5-7 business days to your original payment method.